Privacy Policy

Your privacy is our main concern

Who We Are
This Privacy Policy sets out how INK Networks handle the Personal Data of our customers, suppliers, employees, workers and other third parties in accordance to the May 2018 GDPR Act. This Privacy Policy applies to all Personal Data we process regardless of the media on which that data is stored or whether it relates to past or present employees, workers, customers, clients or supplier contacts, shareholders, website users or any other Data Subject. We recognise that the correct and lawful treatment of Personal Data will maintain confidence in the organisation and will provide for successful business operations. Protecting the confidentiality and integrity of Personal Data is a critical responsibility that we take seriously always.

Types of Data We Collect
The following information may be gathered by INK Networks:

Your company name and postal address.
Contact details including email addresses, telephone numbers and links to social media accounts.
Details of visits to our website.
Emails and any other communications sent to us by you.

Website Cookies
A cookie is a file generated by a web server containing an identifier (a string of letters and numbers) that are stored on a user’s computer by the browser whilst they are on a website. The identifier is then sent back to the server each time the browser requests a page from the web server. The main purpose of a cookie is for a website to remember when your device has accessed pages on a website for the sole purpose of enhancing your web browsing experience.

For more information please visit our Cookies Policy or the about cookies website: https://www.aboutcookies.org/

Google Analytics
We use Google Analytics to analyse the use of our website for us to collect internet log information and details of our visitors browsing activities. Google Analytics gathers information about on how many users visit our website, pages that are visited the most as well as demographics. The information gathered relating to our website is used to create reports about the use of our website and does not include any personal information about individuals.

Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Mailing lists
We collect personal and/or company information and use that information for the following:

Sending educational material to organisations who could benefit from INK Networks.
To provide answers to queries.
To provide or obtain additional information.
The information collected stays with INK Networks and is not shared with any other organisations apart from our authorised 3rd party providers.

For us to deliver our newsletter, we use MailChimp. Within MailChimp's platform, we gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email correspondence. For more information, MailChimp's privacy policy is available at: https://mailchimp.com/legal/privacy/.

You can Opt-Out of general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.

How we collect your data
INK Networks use the following platforms/means to gather Data:

Google searches.
Sales calls.
Social Media platforms.
Face to face contact.

How we use the Data collected
We use the data collected to fulfill any contractual agreements between you and our company.
We use the data collected for administrative purposes related to outstanding and potential future queries.
We use the data collected to educate clients who could benefit from IT services in general as well as IT related announcements.
We use the data collected to promote our services, offers and products, this would be tailored to those who have expressed an interest in our services.
We use the data collected to keep you up to date with any changes to our services.

Third parties

We may share personal information with our affiliates who are GDPR compliant. This is done when it is necessary or desirable in certain scenarios that help us provide services to you or analyse and improve the services we provide.
We may share personal information with business partners when our services are integrated with their Third-Party services upon your approval.

We share personal information with our service providers that perform services on our behalf for example; customer support, advertisements on other sites, send marketing and other communications on our behalf or for online data storage.

Your rights and access to your personal information
Access to personal data - You have the right to request access to your personal data. If you would like a copy of the information held on you by us, please send us a signed letter to the following address:

Unit 10, 394 Camden Road
London
N7 0SJ
United Kingdom

Correction of your personal data - You have the right to request a correction of the personal data that we hold about you. It is important that the personal data we hold is up to date, please keep us informed of any changes to your personal data.

Deletion of your personal data - You have the right to request deletion of your personal data if you feel there is no reason for us continuing to process your data.

Objection to processing of your personal data - You have the right to object to the processing of your personal data on occasions where we are relying on a legitimate interest or those of a third party. You also have the right to object where we are processing your personal data for direct marketing. In some cases, we may demonstrate that we have legitimate grounds to process your personal data which override your rights and freedoms.

Restriction of processing your personal data - You have the right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data but still have the information on file for reasons that may be related to Legal matters.

Transfer of your personal data - You have the right to request the transfer of your personal data to you or a third-party company that has been approved by you. We will provide you or a third-party company chosen by you any personal data in an agreed format. This is subject to the rules and regulations that govern the products and services we provide.

Withdrawing consent - You have the right to withdraw consent at any time where we are relying on consent to process your personal data. Please note that If you withdraw your consent, it will not affect the lawfulness of any processing carried out prior to your withdrawal. We also may not be able to provide certain products or services to you, but this will be outlined in more depth on the occasion you choose to withdraw.

Changes to this Privacy Notice
We review and make changes to this Privacy Notice periodically; this Policy was last updated May 2019.

Office Address

Unit 10, 394 Camden Road
London
N7 0SJ
United Kingdom

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